Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, password)
  • Documents you upload for signing
  • Signature data and signing events
  • Payment and billing information
  • Communications with our support team

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Detect and prevent fraud and abuse

3. Information Sharing

We do not sell your personal information. We may share information:

  • With your consent
  • To comply with legal obligations
  • With service providers who assist our operations
  • In connection with a merger or acquisition

4. Data Security

We implement appropriate security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Signed documents are retained according to your plan settings and applicable legal requirements.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Export your data
  • Opt out of marketing communications

7. Cookies

We use cookies and similar technologies to provide and improve our services, analyze usage, and personalize content.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or through the Service.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@signmobile.com.